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Personal blog of Dries Buyttaert
leader of the overall drupal project
- Announcing Acquia Lift
Today, the web is not just about publishing content anymore. As the web evolves from content management to digital experience management, it's about understanding visitors' interests and preferences, and figuring out how to deliver them an optimal personalized experience. Many organizations are exploring ways to more effectively create and deliver valuable content to site visitors to increase traffic, conversions and revenue. Great content is still gold, but delivering the right content to the right user at the right moment in the right format is platinum.
Today's personalization tools aren't great and put marketers at a disadvantage. This is why I'm excited to announce that we're rolling out Acquia Lift, a solution that equips the site owners with powerful website testing and content targeting tools to optimize content for each visitor. Acquia Lift learns about a visitor's interests and, based on these insights, uses machine learning algorithms to automate the delivery of personalized content. Marketers and site builders can test content, for example using A/B or multivariate testing, and even add rules about the types of user profiles that get specific content. There is implicit learning that takes place as well that continuously helps Acquia Lift provide increasingly more appropriate content to individuals. Attributes of the user, such as location, and even what the current weather is, can be taken into account in providing the right content. Check out this short Acquia Lift video if you want to learn more or see Acquia Lift in action:
As I talked and wrote about earlier, I believe personalization and contextualization will be a critical building block of the future of the web, and I'm excited to help make that a reality.
- From content management to digital experience management
- Acquia retrospective 2013
As is now a tradition, here is my annual Acquia retrospective. Time to look back at 2013. In your life, you only get an opportunity to do so many things, so you have to focus on doing things that matter. I'm fortunate that Drupal and Acquia are remarkable stories. I take time to write these retrospectives for you and for me. I write them for you, because you might benefit from my experiences or from analyzing the information provided. But I also write them for myself so I don't forget this incredible journey. If you want, you can read previous retrospectives: 2009, 2010, 2011 and 2012.
For Acquia, 2013 was another excellent year. It was our fifth full year in business (i.e. revenue-generating year), and we finished the year with 19 consecutive quarters of revenue growth. In short, 2013 was a year of continued momentum, record bookings and great customer success. With five-year sales growth of more than 84,100 percent, Acquia was identified as the second fastest-growing company on Deloitte's Technology Fast 500 in North America. Acquia was also listed among North America's fastest growing software companies in 2013's Inc. 500. We're all very proud of that.
We hired 208 people this year and ended the year with 412 employees, up from 280 employees at the end of last year. 337 employees are based in the US, with 197 in Burlington, 27 in Portland, and 113 remote employees. We employ 75 people outside of the US, 53 of which are based in our office in Reading, UK. In 2013, we almost doubled our headcount in the Reading and Portland offices. Additionally, we hired 31 interns in 2013.
Acquia grew its customer base to more than 4,000 organizations. Some of the brands we've added as customers include Intel Corporation, Polycom, News Corp Australia, Timex, the National Association of Realtors, the X PRIZE Foundation, Columbia University, McGraw Hill Financial, Bart.gov and the Red Cross.
In 2013, Acquia continued to be focused on providing Drupal support to our customers. We reached the milestone of 100,000 support requests received and resolved during our company lifespan. In 2013 alone, we resolved almost 32,000 customer service requests, up 30 percent from 2012. We invested a lot in scaling our support team and on improving overall customer satisfaction and responsiveness. For example, we created a dedicated customer onboarding team. The result is that we spent more time with our customers to better understand their needs and help solve their Drupal questions. In 2014, we'll continue to keep customer success front and center. It's something we are very passionate about.
With regards to Acquia's software products, it was certainly our busiest year. Not only did we continue to invest heavily in Acquia Cloud and Acquia Network, we also launched some new products. Acquia Commerce Cloud was unveiled last quarter, providing a platform for creating content-rich, socially enabled shopping experiences. Acquia Cloud Site Factory was also released, providing a platform for launching and managing hundreds of websites. We unveiled Drupal Commons 3.0, our Drupal-based community platform, that was identified a Social Platform leader by Forrester Research. And we delivered the general availability release of the Mollom Content Moderation Platform, a content moderation platform built for the enterprise.
The cloud continues to prove to be a great way for organizations to save money, manage websites more efficiently and bring them to market faster. And Drupal is no exception to this trend -- in 2013, many organizations decided to standardize on Drupal in a big way, moving away from the variety of different systems -- exactly the vision we laid out in 2010.
And the proof is in the numbers: Acquia Cloud grew from 4,300 AWS instances at the end of 2012 to 7,300 AWS instances at the end of 2013. In aggregate, we're now serving more than 22 billion hits a month or 319 TB of bandwidth. I believe that makes Acquia the largest Drupal infrastructure provider in the world. Some of the Acquia Cloud achievements I'm most proud of include hosting the Grammy Awards (462 million visits) and hosting Red Nose Day during their largest fundraising event ever ( [?]
- Entrepreneurs, not the government, will save Europe's economyIndustry:[?]
If Steve Jobs was adopted by a Belgian family rather than an American family, it's extremely possible he may have ended up working in a bank instead of co-founding Apple. Why? Because starting a company and growing it is hard no matter where you are, but the difficulty is magnified in Europe, where people are divided by geography, regulation, language and cultural prejudice.
While entrepreneurship and startups have spread tremendously in Europe, a lot of aspiring young entrepreneurs leave Europe for the United States. Very little will stop a true entrepreneur from trying to reach his or her goals, including uprooting their entire life and moving it across the ocean to optimize their chances of success. From my interactions with them, the United States' gravitational pull is only getting stronger.
So, what can Europe do about it? Here are my three recommendations.
Focus on creating large companies
Europe produces plenty of small businesses: restaurants, small technology firms, clothing stores, hair salons, and so on. What it doesn't produce enough of are innovative companies that grow quickly and end up big. It's a problem.
Look at the 500 largest companies in the world (Fortune Global 500). According to Bruegel, a European think tank devoted to international economics, Europe created three new, large companies between 1975 and today. The U.S. created 26.
That number is even more incredible when you take into account the fact that Europe has about twice the population of the U.S. The reality is if Europe were to be competitive, it has to produce 25 times more large companies than it does today.
Access to capital continues to be a challenge in Europe. Getting seed capital (1M EUR or less) has become easier, but raising significant money (25M EUR and more) to turn your company in a global business continues to be difficult. Large companies also provide an important 'exit strategy' for startups. Without a vibrant exit market, it's harder to attract both entrepreneurs and investors.
Large companies also play an important role in creating successful innovation centers. They are catalysts for creating angel investors, for providing distribution, and serve as a breeding ground for talent and practiced management.
If you look at Silicon Valley, Hewlett Packard, among others, served that purpose in the early days, and more recently, a number of successful entrepreneurs have emerged from Google.
I recommend that European government stimulus focuses on companies that could become titans, not on small companies that won't move the needle. Too often, there are investments made in companies that have limited or no growth potential.
Level the playing field
Anyone who has built a global organization likely understands that European work regulations can shackle the growth of startups. Taxes are high, it's hard to acquire a European company, severance packages can be outrageous and it's extremely difficult to fire someone.
It only gets worse when you attempt to operate in multiple European countries, as anyone with the ambition to build a large company has to. Each country is different enough that it requires setting up a local legal entity, and having local accountants and local attorneys. Setting up and running these legal entities costs valuable time and money, a huge distraction that gets in the way of actually running and growing your business.
Europe needs to roll out unified labor laws that are competitive globally and unified across Europe. My biggest worry is the branches of government that try to promote entrepreneurship are not powerful enough to address Europe's labour rules.
Change our culture
A small business can be started anywhere in the world, but it takes a different level of ambition to aspire to become the next Apple. The biggest thing entrepreneurs need is the belief that it can be done, that it's worth taking the risk and putting in the hard work. Having the right culture unlocks the passion and dedication necessary to succeed.
Silicon Valley is a state of mind. To recreate Silicon Valley in Europe, Europe must first adopt Silicon Valley's culture. I believe Europe's culture would benefit from adopting part of the American Dream: the egalitarian belief that everyone is able to succeed through hard work, and that it is acceptable and encouraged to better oneself economically through hard work.
It doesn't mean Europe needs to give up its strong communal beliefs and its desire to look out for the greater good. I'm a firm believer that many modern businesses can "do well and do good". Businesses that generate value for their shareholders and that also have a positive impact on the world go beyond generating profits.
Our world does not lack business opportunities; there are plenty of people with needs that aren't met. Enabling entrepreneurship enables innovation, and innovation helps change the world. The entrepreneurs that succeed in building large businesses, especially those that are aligned with fixing the world's problems, will transform the lives of others for the better and introduce more opportunity on a global level.
Entrepreneurs, not the government, will change the world. It's time for Europe to help their companies grow.
- The assembled web
(I originally wrote this blog post as a guest article for Forbes. I'm cross-posting it to my blog.)
To "assemble" means to build. Assembling also means that we come together. Sometimes, both aspects are true. When that happens and we work together to build, we are better off for it.
The open source community is a perfect example of this. When Linux creator Linus Torvalds spoke about how it felt to get contributions from a worldwide network of people, he remarked "I had hoisted myself up on the shoulders of giants". I'm lucky enough to feel the same way.
The Internet has created a culture of sharing, letting people connect and collaborate on areas of common interest. When I started developing Drupal in 2000 from my university dormitory in Antwerp, I never imagined I'd build a network of people who were interested in building a content management system with me. Yet word of my project spread, and before I knew it, I was getting contributions to my project from around the world. Soon I also was standing on the shoulders of giants.
We didn't know it at the time, but this founding group of Drupalists was creating the basis for the assembled web. The assembled web is the next stage in the evolution of the web. While the coded web will always continue to exist, it will be a minority.
Think of the assembled web almost as an app store model for creating a digital experience. For example, if you want your website to allow social comments to flow in from Facebook or Twitter, you can simply add a module that someone has already coded. If you want to add analytics, maps, or almost anything you can imagine [?]
- The next step for Drupal 8 is a betaTopic:[?]
Over the past two years, we've built Drupal 8 into what will be the most flexible, future-proof Drupal version ever. Core developers have contributed thousands of hours of work to expanding Drupal 8's capabilities and modernizing our APIs.
We're several months into Drupal 8's API completion phase, and we're releasing monthly alphas as we nail down key APIs, refine the developer experience, and continue vital work on performance. To finish Drupal 8, we must focus on essentials, so I'd like to ask the Drupal developer community to look ahead to the next big step: the first Drupal 8 beta.
When does alpha become beta?
Earlier in the year, we announced that Drupal 8's first beta would be released once we had a stable data upgrade path from Drupal 7. At DrupalCon Prague, however, the Drupal core developer team made a bold decision: instead of using Drupal's
update.phpdatabase update script to convert Drupal 7 sites to Drupal 8 on the fly, Drupal 8 core will instead include a robust data migration API (based on the popular migrate module) to migrate data from existing sites into new Drupal 8 installations. This means that Drupal 8 core will provide reliable, extensible migration from Drupal 6 as well as Drupal 7. We believe this to be important for organizations running older versions of Drupal can reliably modernize their sites.
Data migration no longer blocks a beta release
In order to make this important data migration change possible for Drupal 8, the initial Drupal 8.0 release will be primarily intended for building new Drupal sites, and the finished data migration path for existing Drupal 6 or 7 sites may be provided in a later Drupal 8 release, like Drupal 8.1. (For more information on how we might improve the Drupal release cycle after the release of Drupal 8, see the proposal to manage the Drupal 8 release cycle.)
This means that a data upgrade path from Drupal 7 is no longer a prerequisite for releasing Drupal 8.0-beta1. Instead, we will focus on what testers and contributed module authors most need from a Drupal 8 beta: (1) a stable data model and (2) stable critical APIs.
Stable data model
A stable data model means that developers should not need to perform data migrations between beta releases of Drupal 8 (except where necessary to resolve critical issues). The Drupal 8 data model includes database schemas, file-based configuration storage, and storage services like the Entity and State systems.
Stable critical APIs
To provide contributed module developers with a useful milestone for module porting, beta 1 will include stable critical APIs. These are fundamental APIs that most or all contributed modules depend on, including the configuration system, the Entity and Field API, the Plugin API, and the Routing and Menu systems.
Other API changes approved by core maintainers will continue through the end of the API completion phase, but after the first beta, we will shift from away removing deprecated code and instead retain more backward compatibility layers. (Module/theme developers who wish to go through the porting process only once should wait for the first release candidate.)
What issues are blocking beta1?
Drupal core maintainers determine which specific issues must be resolved to meet the criteria above. We have worked with core developers to identify a list of beta-blocking issues. There are currently 48 of these "beta blockers" outstanding. As you can see, there are many difficult problems in this list that need to be solved. We need your help to resolve these issues so that we can release beta1 and expand Drupal 8's reach to new testers and contributors.
It's focus time!
While the end of Drupal 8's development cycle is in sight, there's still a lot of work to do. Now more than ever it's essential to focus on the critical issues that will bring Drupal 8 closer to release. If we don't, we risk pushing Drupal 8's release off for many more months. The sooner we create a beta, the sooner we can release Drupal 8 to the world.
Many people looking forward to Drupal 8's release aren't sure how best to help out. I'd like to ask all sub-system maintainers to watch their sub-system's issue queues closely to help new contributors triage issues and fix bugs, especially for beta-blocking issues. I'd also like to ask everyone to review patches carefully, make only necessary API changes, and document APIs clearly. Or, if you aren't able to work on Drupal 8 issues directly, consider sponsoring core developers for Drupal 8 contribution.
Help us make Drupal 8 the best release of Drupal yet by working on our alpha releases and toward a Drupal 8 beta!
- I bought some Bitcoin and here is why
Over the past twelve months, I [?]
- Drupal: web accessibility to the core
For the International Day of People with Disabilities (IDPwD) today on December 3rd, I want to take some time to reflect on the Drupal community [?]
I'm turning 35 today. 35 is a weird age. It feels like a milestone birthday; like I'm turning the corner into adulthood for good. Turning 35, it seems, is not without complications. I feel like I became part of the old folk whose cool is threatened by youngsters. Anxious, as I've so much left to achieve and experience.
And yet, I am following my passions and there is not much more I'd want. People have asked me what I'd like for my birthday. I'd love it if you gave me one of the following two things:
- How Acquia plans to give back to Drupal 8 in Q4
People wonder what we do at Acquia's Office of the CTO (OCTO). In order to provide some more transparency, I wanted to share how we plan to give back between today and the end of the year.
Drupal 8 beta 1
Now that we're forgoing an upgrade path for a migration path, we need to redefine the release criteria for 'beta 1'. We also need to track the issues that block beta in order to help escalate the most critical of the critical issues. We will work with the Drupal 8 core maintainers to define and communicate these criteria, and help with timely patch reviews and issue management for beta-blocking issues.
Migrate module in core
As a co-author of the Migrate module, Moshe will be assisting the core development team on the goal to get Migrate module functionality into core and support a Drupal 6 to Drupal 8, as well as the Drupal 7 to Drupal 8 migration path.
Improve the Drupal 8 developer experience
We want developers to be productive and enjoy writing Drupal 8 modules, so we will be fleshing out the D8DX battleplan based on discussions at DrupalCon Prague, and working with others in the Drupal community to ensure that we fix the most important developer experience problems in preparation of Drupal 8's release.
Develop learning resources
We will be working on a central resource on Drupal.org for developers to find the information they need in order to port their modules to Drupal 8, including documentation, tools, and other resources.
Evaluate semantic versioning
There was a lot of talk at DrupalCon Prague about lessons learned in Drupal 7 and 8 and how to do better in the future. One such area of improvement is a release strategy that allows for iterative innovation in Drupal core every few months. We plan to work with other community leaders and the Drupal security team in order to come up with a strategy around this. A component of this strategy may be to adopt semantic versioning.
Improve Drupal 8 performance
We will also dedicate the OCTO team's time to help the Drupal core community identify and fix some major performance issues in Drupal core.
Authoring experience improvements
Major development efforts on the UX features the Spark team helped get into Drupal 8 core [?]