Andy, I also appreciated your comment that Action Logs are not about reflection, prioritizing, etc. And I might be mis-reading you, but I’m not sure there are any “total solutions”. Tomorrow is uncertain – I think I need to be prepared to be unprepared.

-Bill

As to the phone call , it’s not a big deal really and only Bill can decide whether it’s worth logging as an action for his own purposes. There may be a context where the call is scheduled but regularly gets cancelled, for example, in which case making the effort to ensure it happens could be an important step forward. I’m biased anyway because I strongly dislike phone calls and feel they can often be time consuming and pointless. Going completely away from the topic now, many people seem to have some kind of need to exercise their vocal chords but that doesn’t necessarily mean anybody is listening properly and there’s no automatic record of what’s been said.

Anyway thanks for dropping by, I’ve subscribed to your blog in the hope of reading more anecdotes about flowcharts and Grace Hopper

I think that makes it an action, whether or not there is an expected outcome (other than the notes and sometimes action items that come out of it).

How does that fit in your picture of Action Logs?