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Pbwiki support January 18, 2007

Posted by Andy Roberts in : tools, Wiki , trackback

I had a problem with my PBwiki which I use as a starting off point, to do list and temporary store. It’s a straightforward but very useful service which I have come to rely upon, so I wrote to the support email address.

My personal PBwiki which I’ve been using since 2005 has suddenly disappeared……Can you confirm this is a temporary malfunction and let me know when my data will be back online please?

Only six minutes later I received a reply from Ramit, Co-founder of PBwiki:

Thanks for your email, and I personally apologize for this inconvenience.

This morning, we discovered that a small number of PBwikis are experiencing problems allowing access to them. Our engineers are actively working to fix this issue right now. Please don’t worry-we’ve verified that no PBwiki data was lost, so your wiki will be fully available shortly. We expect to have this repaired within 1-2 hours.

Again, please accept my apologies, and thank you for using PBwiki.

And sure enough, it was fixed very shortly. So thankyou very much PBwiki for your excellent service.

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1 Comment »

Comment by Deborah Gilroy Subscribed to comments via email
2007-09-10 13:48:17

I have a Mac computer and I have no links or plug in icons on my wiki. When I logged in at school where also have Mac computers I had the same problem.
How do I make the icons appear?

 
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