Pbwiki support

I had a problem with my PBwiki which I use as a starting off point, to do list and temporary store. It’s a straightforward but very useful service which I have come to rely upon, so I wrote to the support email address.

My personal PBwiki which I’ve been using since 2005 has suddenly disappeared……Can you confirm this is a temporary malfunction and let me know when my data will be back online please?

Only six minutes later I received a reply from Ramit, Co-founder of PBwiki:

Thanks for your email, and I personally apologize for this inconvenience.

This morning, we discovered that a small number of PBwikis are experiencing problems allowing access to them. Our engineers are actively working to fix this issue right now. Please don’t worry-we’ve verified that no PBwiki data was lost, so your wiki will be fully available shortly. We expect to have this repaired within 1-2 hours.

Again, please accept my apologies, and thank you for using PBwiki.

And sure enough, it was fixed very shortly. So thankyou very much PBwiki for your excellent service.